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Privacy statement

We encourage you to read this privacy statement to let you understand how we collect and process your personal data.


Who is the object of this privacy statement?
This privacy statement also applies to promotional activities, applications, web pages, and online games that collect personal information, to SSL Development Limited and other web pages (including those managed and/or controlled by SSL Development Limited) ('Media') . This privacy statement does not apply to third-party web pages, including those mentioned or recommended by our media through links or other similar methods, because we will not be responsible for the privacy practices or content of third-party web pages. We encourage you to browse the terms and conditions of other webpages.
We will change this privacy statement from time to time and upload the changed part to let you know what information we collect, how we use that information and under what circumstances we disclose that information. We will notify you via the main page. Therefore, please read this privacy statement frequently to be aware of the changes.

What information do we collect from you?
We welcome you to visit our branches and browse our web pages, you do not need to provide us with any personal information. If you choose to provide us with personal data, we will collect and process all or part of the following data from you when you choose to use our media, such as data provided under the following circumstances:

(i) Fill in the form (for example: to become a registered user or member, or you are interested in any online promotion, you need to provide contact information through our media);

(ii) Fill out the questionnaire (e.g. for research and statistics);

(iii) Upload information (for example: information provided to us when you use social network media or when you participate in online promotional activities);

(iv) Register to use our online services (i.e. brand webpages or apps and social network webpages); or

(v) Contact us, including:


*email address;
*phone number;
*mailing address;
*Age/date and month of birthday;
*About your views on our products;
*Payment details (for online transaction media);
*You make any specific requests to us (i.e. for record purposes);
*Photos or videos you want to share with everyone.


Will we collect data without personal information?
When you browse our web pages or use related network facilities, we may collect your IP address and browser type for system management and/or statistical purposes without identifying your other personal information. We may place'memory' on the device you use for browsing so that you can use our web pages.
When you browse our media, the device you browse will download and store a kind of small data called'memory'. The memory allows L'Oréal Hong Kong to recognize your browsing device when you browse our media, but it will not collect any personal information from your browsing device.
We mainly use memory to track your activities in our media, as well as to identify you and show you some content that may be of interest to you during your next visit.
Browsers are usually designed to accept memory, but you can easily change the settings of your browser and/or your own device when browsing the Internet. However, please note that if you choose not to accept memory, you may not be able to use some of the functions of our media, which will affect your use of our media.

How do we use your information?
We will only use your information to keep in touch with you, including regularly distributing our product information, brand trends, events, and/or news and information about us, so as to understand your personal choices, and for any requests or inquiries Respond (collectively referred to as "marketing information").
We will also use your information to improve the services we provide to you, so that we can understand your preferences for our media content, manage your membership or online account, verify your membership eligibility, and process your payment. Ensure that we can provide you and your computer with the most effective media, avoid false transactions, and keep our media safe.

How can you access your personal data?
You can contact us at any time by mail or email (please refer to the contact methods listed in the terms of use of the media you use) to find out what information we have about you.
If you find any errors, incomplete or expired information, you can also ask us to correct, supplement or clarify.
You can also ask us to delete any personal data about you. However, please note that we may keep your data records on file (especially when required by law).

Will we share your information with others?
Except as stated in this privacy statement, or with your prior consent, we will not share your personal information with anyone other than SSL Development Limited or our designated service providers (such as network managers who assist in the management of our web pages) material.
Our service providers will only use your information to provide the services we ask them to provide. We also require these business partners to comply with privacy laws and value your information as confidential. If you do not wish to provide any personal information, you can refuse to provide us with relevant information at any time. We will not sell your personal data to third parties, and we will only retain your data when there is still a need to collect your data.
In order to expand our business, we may need to sell certain assets. In these cases, the customer's data (including personal data) is generally one of the transferred company assets. By using and/or providing your information to us or our media, you agree that all the information you provide to us will be transferred under the above circumstances.

Where do we store your personal data?
Your information is stored in our database, which can only be accessed by employees and contract service providers.
In some cases, and mainly for technical reasons, the server storing the database may be placed in a country different from the country where you originally entered the data (including countries other than Hong Kong). If there is a risk of transferring your data to countries that are not as rigorous as this privacy statement in terms of data protection, we will take reasonable steps to ensure that your data will be processed in a manner consistent with this privacy statement.

Is your personal data safe?
We always aim to protect your data security. To this end, we use a variety of security technologies to try our best to prevent your information from being tampered with, lost, or accessed by unauthorized persons.
In our online transaction media, we process your payment information in the industry standard method.
Since no information transmitted over the Internet can be 100% secure, you must be careful when providing personal information online. Therefore, it is impossible for us to guarantee the complete security of any information you provide via the Internet.

Language and governing legislation
Woop handles your personal data completely in accordance with the "Personal Data (Privacy) Ordinance", Chapter 486 of the Laws of Hong Kong.
This privacy statement is governed by and interpreted in accordance with the laws of Hong Kong. You agree that any disputes related to the use of our services and media will be governed by Hong Kong's non-exclusive jurisdiction.
If there is any discrepancy between the Chinese version and the English version of this privacy statement, the English version shall prevail.

To choose/reject to provide services to you, Woop will only use your personal data to provide you with marketing information, including providing you with information about your transactions, and our security or media management.
With your consent, Woop (or contact brand or individual) will send you messages or latest information, promotional activities and other related activities from time to time according to your personal choice.
If you don't want to receive any Woop information at any time, please email us to let us know.

How to contact us?
If you have any questions about our privacy statement, please email us.

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